We’re here to help you find and fix leaks to save water and money.

If you discover a water leak in a pipe supplying your home, it's important that you act quickly to prevent damage and save water.

To help you avoid any unnecessary spending, here’s what you need to know:

1. Check your insurance

Your home insurance policy might cover you for a leak on your property. If it does, give your insurer a call.

 

2. Do you have separate insurance cover?

You may have a separate insurance policy to cover a supply pipe leak, If you do, call them. If you don't have cover, you may want to look at the range of options available with HomeServe.

 

3. Repairing leaks

If your insurance policy doesn’t cover you for fixing leaks, contact an approved plumber. Here's a list of our approved plumbers and underground installers.

 

4. Let us know when your leak's repaired

If you have already had your leak fixed, call us on 03457 145 145 or email us. If you’re a metered customer, you may be eligible for a leakage allowance.

 

5. Carry out a leak test

After the leak’s repaired, carry out a regular leak test to make sure there are no other leaks.

 

By fixing your leak, you’re saving water and money. But why not save even more? Our water saving kits give you all the tools you need to reduce the water you use.

 

FAQ's